Privacy Policy
Last updated: March 2026
RateSidekick ("we," "us," or "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
Information We Collect
When you use RateSidekick, we collect:
- Account information: Your email address, business name, and password (encrypted) when you create an account.
- Statement data: The numerical results extracted from your payment processing statements — fees, rates, processor name, and monthly volume. We do not store the original PDF you upload.
- Usage data: Basic information about how you interact with the service, including pages visited and features used.
How We Use Your Information
- To provide the statement analysis service
- To track month-over-month changes in your processing fees
- To send you account-related emails (password resets, etc.)
- To improve the accuracy and quality of our analysis
- To contact you about your account or our service if you request it
Your PDF Statements
When you upload a statement PDF, it is sent directly to Anthropic's Claude AI API for analysis. We do not store your original PDF. The PDF is transmitted securely, analyzed, and the raw file is discarded. Only the extracted numerical data (rates, fees, totals) is saved to your account. Anthropic's privacy policy governs their handling of API data — you can review it at anthropic.com/privacy.
Data Storage and Security
Your account data is stored securely using Supabase, a SOC 2 compliant database platform. We use industry-standard encryption for data in transit (HTTPS) and at rest. Your password is never stored in plain text.
Data Sharing
We do not sell your personal information. We do not share your data with third parties except:
- Anthropic: Your statement PDF is processed through their API to generate the analysis.
- Supabase: Your account and analysis data is stored on their platform.
- Expert consultants: If you submit a "Talk to an Expert" request, the information you provide in that form is shared with our processing partner to facilitate your consultation.
- Legal requirements: If required by law or to protect our legal rights.
Your Rights
- You can delete your account and all associated data at any time by emailing hello@ratesidekick.com
- You can request a copy of your data
- You can opt out of non-essential communications
Cookies
We use only essential cookies required to keep you logged in. We do not use advertising or tracking cookies.
Children's Privacy
RateSidekick is not intended for users under 18 years of age. We do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. We'll notify you of significant changes by email or by posting a notice on the site. Continued use of the service after changes constitutes acceptance.
Contact Us
Questions about this privacy policy? Contact us at hello@ratesidekick.com